"Since we began using FACCTS in the courtroom in March 2007, we have realized a 32% increase in the number of Restraining Orders After Hearing filed. At the same time, the number of Temporary Restraining Orders only increased by 5%.
FACCTS has streamlined and improved our Restraining Order process, enabling parties to walk away from the courthouse with their permanent orders in hand.
Reissuances are quick and easy to prepare with FACCTS. The parties leave the courthouse with reissued orders in hand, ensuring continued protection of the party until the orders can be served.
FACCTS is seamless, the data is imported from our case management system directly to FACCTS without requiring a second set of data entry.
As a bonus, FACCTS is a great case management tool. In most cases, the restraining order after hearing closes the case, and those were not routinely prepared by the self-represented litigant. Now, more Domestic Violence cases are closed each month, allowing effective and efficient records management and providing accurate dispositional data for Domestic Violence cases."
Grace Andres
Court Services Program Manager
Family Law, Probate, Adoption and Juvenile Divisions
Superior Court of California, County of Solano
"When I was given a demonstration of FACCTS, it was clear that the developers really understood how the restraining order process works. A user can enter most information through a checkbox process but the program is flexible enough to handle the “odd” situations that come up periodically in restraining order cases.
The program is very user friendly because the data entry screens mirror the language in Judicial Council forms. New clerks adapt to the program very quickly - training can be completed in 30 minutes."
Debbie Lamb
Court Operations Manager
Family and Juvenile Division
Sonoma County Superior Court